Mental Health First Aid
11244NAT - Course in Mental Health Support for First Responders
NAT11244001 - Develop knowledge of mental health support for first responders
NAT11244002 - Provide mental health support to first responders
Mental Health Support
This course has a ‘first responder’ focus and is suitable for people who want to understand mental health challenges and learn how to offer support. A first responder is associated with professional individuals with specialist emergency training. However, the first responder is often a bystander (someone like you and me), who provides the very first few minutes of support on an emergency scene.
This Nationally recognised course is uniquely tailored to provide comprehensive education on mental health, fostering resilience and offering practical strategies for managing the mental health impacts of crisis response. You will learn to recognise signs and symptoms of mental health concerns and respond effectively, providing crucial support until professional help is available.
What makes this course different to other mental health courses?
Our nationally recognised training is also a concise and efficient short course that offers practical solutions for individuals seeking to understand the basics of, or enhance their mental health support skills. Its streamlined format saves you valuable time, to gain essential knowledge and skills without a significant time commitment.
What you can expect to learn from the course
Understand basic mental health concepts and relevant terms
Identify signs that someone may be struggling with their mental health
Recognise what may trigger mental health issues and immediate threats
Create clear professional boundaries
Use a range of techniques to calm down tense situations
Know where to find help and refer people to the right professionals
Report incidents while keeping information private and confidential
Participate in post incident debrief
Group and Workplace training is also available
Benefits of Mental Health Training for your Workplace
Who Is This Course Designed For?
While this course is suitable for anyone seeking to understand mental health challenges and provide support, it is particularly beneficial for individuals in the following roles:
Anyone who has, or is considering undertaking a CPR or first aid course
Individuals doing any form of community support (paid or volunteer)
Workplace first aiders
Individuals who are working as first responders in a professional, or volunteer role
Teachers and educators
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Ensures adherence to legal and ethical standards
Reduce risk of legal issues related to duty of care and confidentiality breaches
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Equip staff to provide immediate and appropriate mental health support
Improve safety by addressing immediate threats and concerns effectively
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Early identification of mental health concerns
Provision of timely support and referrals to maintain employee health
Increase confidence and skills with nationally recognised qualification
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Foster resilience and peer support among employees
Implement trauma-informed care practices to support affected staff
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Encourage a culture that understands and reduces the stigma around mental health
Make it easier for employees to seek and receive mental health support
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Promote long-term health and mental wellbeing
Implement strategies that support ongoing employee wellness and productivity
Unit Being Delivered
The following unit(s) will be awarded to successful participants in this course. The certificate will be issued by Allens Training Pty Ltd RTO 90909.
11244NAT - Course in Mental Health Support for First Responders
NAT11244001 - Develop knowledge of mental health support for first responders
NAT11244002 - Provide mental health support to first responders
To view full unit details please visit www.training.gov.au
Provider Of Training And Assessment
This course is delivered by Allens Training Pty Ltd - RTO 90909
Important Information Prior To Enrolment
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This course will be delivered in the workplace or at an Allens Training Pty Ltd RTO facility.
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An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:
Communication skills sufficient to engage in effective dialogue, and understand complex concepts related to mental health.
Online study options: The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.
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Face to Face Delivery 6 hours
Online with Face to Face Delivery 90 minutes
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Individuals undertaking this course will be expected to complete both written, oral, and practical assessment tasks.
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This certificate does not require renewal
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• Please refer to our booking calendar for individual course fees.
• Refund and fee protection policy – Please refer to the student handbook.
• Payment Terms – Payment for individual participants is upfront, group booking payment terms are based on agreement between the client and service provider.
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Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website www.allenstraining.com.au for all details relating to rights and responsibilities including complaints and appeals.
What Happens At The Course?
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• Case Study: Demonstrate an understanding of mental health
• Scenario 1 - Provide Support for a mental health concern
• Scenario 2 - Provide Support for a mental healh crisis
Theory assessment: Assessment consists of multiple choice and short answer questions. The student must complete all assessment questions.
Other Courses
HLTAID009
Provide Cardiopulmonary Resuscitation
HLTAID011
Provide First Aid
HLTAID012
Provide First-Aid in Education & Care Setting